Support Tutorials, Documentation, and Links
These guides, FAQs, and links cover the most common topics we come across at the MSLN support center. Please mouse-over any link to see a more detailed description. If there is anything you would like to see here, please send us an email at support@msln.net.
General
- Non-Technical Issues for Technical Coordinators
- MSLN Port Guide - Blocked & MSLN specific ports.
- Guide to Maintaining a Healthy PC
- MSLN Equipment Order Form - Printable.
- Guide to MSLN's Usenet Feed
- Circuit Rider Homepage
- http://mail.msln.net - password/forwarding changes & horde webmail.
- Email Client Configuration Guides
- Email FAQ
- How to set up a Spam Filter in Horde
- Email Administrator Guide for Network Management
- Spam assassin tests performed by the filter
Web Filter
- https://filter.msln.net/controlcenter - the Smart Filter login page.
- Filter Administration Guide
- Blocked URL Checker
Connectivity Issues & Slowness
- Circuit Usage Graph Guide - A tutorial on deciphering your circuit usage graphs.
- Circuit Usage Graph list
- MSLN Bandwidth Test
Network Management Tool
Web & Domain Name Hosting
- Hosting a Website on the MSLN Web Server
- Domain Registration and Hosting Guide
- Domain Naming FAQ
- CMS Information and FAQ
DOE Videoconference System
- Renovo Scheduler User Guide [PDF]
- Guide to setting up Interopable Sessions
- AMX Touchscreen Guide [PDF]
Useful Non-MSLN Links
- DownForEveryoneOrJustMe.com - Test if a website is truely down or not.
- WhoIs lookup - Find out who owns a certain domain.
- Maine State Library Homepage
- Internet Traffic Report.com - Check the congestion on the major service providers.
- Internet Health Report - Network metrics for the major service providers.
- ChasMs.com - Chas M's has screecaps for many popular programs to assist in troubleshooting.